Rate Your Bicycle Service Experience

I want your feedback! The only way we know to get better is to ask you, the customer, how we did. Please use this email form to rate a recent experience you have had with BGI's Bicycle Service Department. Your feedback will come directly to me and is much appreciated.

Use the form on this page or contact me via phone or email.

Thank you!

Scott Helvie, Chief Operating Officer
317-842-4140 extension 791 - office

At which store was your repair performed?*
Rate the timeliness and quality of your repair check-in (10 is best and 1 is worst)
Rate the quality of the mechanical work done (10 is best and 1 is worst)
Rate of timeliness and courtesy extended to you when you picked up your repair in the service area, including check out at the cash register (10 is best and 1 is worst)
Rate your overall bicycle repair experience (10 is best and 1 is worst)
In what month was the repair completed?
Other compliments or constructive criticism?
Please provide your name so we can follow-up with you if necessary
Please provide a primary phone number for follow-up purposes
The above phone number is:
Please provide an email address for follow-up purposes

Note: * indicates required information.


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Bicycle Garage Indy - North
4340 East 82nd Street
Indianapolis, IN 46250
Hours: M - Sat 10-8, Sun 12-5
Bicycle Garage Indy - South
997 E County Line Road
Greenwood, IN 46143
Hours: M-Sat 10-8, Sun 12-5
Bicycle Garage Indy - Downtown
242 East Market St, Suite 101
Indy Bike Hub YMCA @ City Market
Indianapolis, IN 46204
See Hours