Searching...
 
 

100% SATISFACTION GUARANTEE

Returns - At BGI, we stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 14 days and we'll replace it or give you a refund. 

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via ground service (UPS or FedEx Ground)  or use insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)

Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone. Just give us a call, we'll work it out to your satisfaction!

Special policy for end-of-year purchases:  Items purchased between Thanksgiving and December 17th can be returned until New Years Day. (extending beyond the normal 14 day limit)


IN-STORE PICKUP

Most orders will be ready after 5:00 pm the same day if received by 11:00 am (Monday through Friday). Orders placed after 11:00 am or on the weekend before Noon can be ready the same day if you would kindly alert us by phone that you placed an order (by calling 800-238-7389 x510). Unless special arrangements are made in advance, orders requesting in-store pickup need to be picked up within 10 days or a 10% restocking fee will be charged.



ORDER TRACKING

You may follow the progress of your order by returning to www.bgindy.com and clicking on the "My Account" button.



BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.



SHIPPING CHARGES

Orders under $200 and under 5 lbs. ship for a flat $9.99.
Orders over $200 and under 5 lbs. ship for free using standard ground.
Heavier orders will carry weight-based surcharges. You'll have the chance to estimate shipping before proceeding to checkout.
Expidited order handling and shipping is available upon request. Please call us to make arrangements. Expidited shipping methods from UPS or FedEx will cost more. 

Gift Cards will be sent via USPS at no additional charge


Sorry, but we do not ship outside of the Continental U.S.



PRICES AND INFORMATION

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an email.



ONLINE SECURITY & PRIVACY

We never make your e-mail address, postal address, or other personal imnformation available to other companies or organizations.  If you supply us with your e-mail address, you may receive periodic messages from us with information on new products, services or upcoming events. If you later decide you no longer wish to receive such messages, it's easy to opt-out by following the 'unsubscribe' link or by using a form on bgindy.com.  Or, you can let us know by sending an email or calling us.






This website uses a secure server (HTTPS). The Bicycle Garage Indy server is registered with the leading provider of industry-standard certificates. Our security software allows your Web browser to create the most secure connection available today. You can be assured that any information you exchange with this site cannot be viewed by anyone else on the web.

 

Shop Cycling Gear

Cycling Gloves
Cycling Jerseys
Cycling Shorts & Bibs
Cycling Shoes
Bike Helmets
Bike Lights
Bike Locks
Bike Pumps
Bike Tires & Tubes
Car Racks

Shop Bicycles

All Bikes
Road Bikes
Mountain Bikes
Cyclocross Bikes
Commuter Bikes
Comfort Bikes
Fitness Bikes
Hybrid Bikes
Kids’ Bikes
Women's Bikes

Services

Bike Repair
Bike Fit
Kid's Night
Financing
Bicycle Garage Indy - North
4340 East 82nd Street
Indianapolis, IN 46250
317-842-4140
Hours: M - Sat 10-8, Sun 12-5
Bicycle Garage Indy - South
997 E County Line Road
Greenwood, IN 46143
317-885-7194
Hours: M-Sat 10-8, Sun 12-5
Bicycle Garage Indy - Downtown
242 East Market St, Suite 101
Indy Bike Hub YMCA @ City Market
Indianapolis, IN 46204
317-612-3099
See Hours


SITE MAP      PRIVACY POLICY       SHIPPING